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Terms and Conditions

 Cancellations SUV / Sedans - If your plans change, we ask that you contact us at least 4 hours prior to your reservation time, We will gladly change or cancel your reservation. If cancellations occur less than 4 hours prior to your pick time, you will be responsible for the full amount plus 20% chauffeur’s gratuity.

Cancellations Stretch Limousines / Vans / Buses - We ask that you contact us at least 72 hours prior to your reservation time. If cancellations occur less than 72 hours prior to your pick up time, you will be responsible for the full amount plus 20% chauffeur’s gratuity.

No Shows: If you cancel or reschedule with less notice or "no show", full amount of the trip and 20% chauffeur's gratuity must be paid. 

Waiting Time: We have a 10-minute grace period. After the grace period expires, waiting time charges will be assessed at hourly rates per 1/2 hour intervals.  Hourly rates vary by vehicle type. Please contact us for hourly rates.