Eastside Limousine provides premium chauffeur services in the Greater Seattle area. Our services include corporate transportation, event transportation, airport transfers, and luxury rides for special occasions. Every reservation is subject to availability, and we reserve the right to decline a service request based on operational constraints.
Clients are responsible for reviewing their reservation details. Any discrepancies should be reported immediately. Once a booking is confirmed, changes may be subject to additional fees. Given these points, accurate reservation details ensure a smooth experience.
A 15-minute grace period is allowed for standard pickups. Beyond this, waiting time fees apply in 30-minute increments. In contrast, airport pickups include extended grace periods: one hour for domestic flights and two hours for international flights. Any waiting time beyond these limits incurs additional charges.
Cancellations for sedans and SUVs must be made at least four hours before the scheduled pickup time. Shorter notice results in full charges plus a 20% gratuity. Stretch limousines, vans, and buses require a 72-hour cancellation notice, or full charges will apply. Given these points, we recommend canceling as early as possible to avoid penalties.
A reservation is considered a “No Show” if the client fails to appear at the designated pickup location and does not contact us. In this case, full charges plus gratuity apply. To avoid such fees, clients should notify us of any delays or changes before the scheduled time.
Eastside Limousine accepts major credit cards and other approved payment methods. Charges apply on the day of service, and full payment is required before the trip begins. Pricing does not include additional tolls, ferry fees, overtime, or extra stops. Any additional services requested will be charged accordingly.
For the safety of all passengers and chauffeurs, disruptive behavior will not be tolerated. Smoking, excessive alcohol consumption, and disorderly conduct are strictly prohibited. In the event that a passenger behaves inappropriately, the chauffeur may terminate the ride without a refund. Clients are responsible for maintaining a respectful environment.
Eastside Limousine is not liable for delays caused by weather, traffic, road conditions, or mechanical issues beyond our control. Given these points, we make every effort to ensure punctual service but cannot guarantee exact arrival times. Our liability is limited to the total amount paid for the service.
Clients are responsible for any damage caused to the vehicle during their trip. Cleaning fees apply for spills, excessive mess, or damage beyond normal wear. Charges will be assessed based on the extent of the issue. In contrast, routine cleaning and vehicle maintenance remain our responsibility.
In the event that service cannot be provided due to circumstances beyond our control—including natural disasters, government restrictions, or emergencies—Eastside Limousine reserves the right to cancel a booking without liability. Given these points, clients will be notified as soon as possible.
Eastside Limousine maintains insurance coverage for all vehicles. However, personal belongings inside the vehicle remain the responsibility of the passenger. We encourage clients to check for personal items before exiting. We are not liable for lost, stolen, or damaged items.
These terms are governed by the laws of the State of Washington. Any disputes arising from these terms will first be addressed through mediation. If mediation does not resolve the issue, legal proceedings will take place in Washington State courts.
We reserve the right to replace a reserved vehicle with a similar or superior model if necessary. Given these points, substitutions are made to maintain service quality and meet client expectations.
Eastside Limousine may update these Terms and Conditions at any time. Changes will be reflected on our website. In the event that modifications affect existing reservations, clients will be notified in advance.
For any questions regarding these terms, cancellations, or modifications, contact us at (425) 558-4755 or contact@eastsidelimos.com.
See what our clients have to say about their experiences with our exceptional transportation services.
Our driver notified us of our delayed flight before the airline did. We were able to make plans and rework our schedules because of this timely information. In addition, upon arrival at baggage claim the airline could not find our luggage but our driver did. We will definitely be booking with east side again. Friendly, helpful and made sure I was safe inside before leaving. No hidden fees. Reasonable pricing.
Toni C.
Our driver Jasiah was very professional and made our ride really enjoyable!! He was very knowledgeable in the details and history of Seattle and so helpful in all aspects of the service we received. I would definitely use the service of Eastside Limousine service again. Two thumbs up to Jasiah and a big THANK YOU!!
Gary M.
